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About EPF Media Watch On Demand

We offer our films on Vimeo On Demand for rental and purchase.  We are in the processing of adding our entire film catalog, and new films will be added.

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  • Rent: When you rent a VOD, you will be able to stream the film over a two-week rental period. 

  • Buy: When you buy a VOD, you will be able to download the film to your computer and devices, DRM-free.

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You can buy DVDs of any of our films on the EPF Media website (https://www.epfmedia.com). You can download a film’s study guide and find more information about filmmakers on each film’s website page. 

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For library, university and group or public screenings, please contact Larry at larry@epfmedia.com. We will work with you to make sure that you have a successful screening event regardless of your budget.

Troubleshooting Purchases

If you aren’t able to access a title you bought, there are a few to check:

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  • Did you choose to “Rent” the title? If so, please check the title’s rental period on its Vimeo On Demand page in case your rental period ended.  

  • Is it possible that you purchased the film under a different Vimeo account? In order to access your purchase, you must be logged in to the same Vimeo account you used to purchase the title originally. If you think you need help accessing the account you used to make your purchase, let us know and we can help out.

  • The charge may be pending. If your billing statement doesn’t indicate that the charge went through successfully yet, it’s possible that the charge is still awaiting authorization. In this case, if the charge doesn’t go through successfully, it will eventually clear from your billing statement.  

  • Your payment method may have failed. If we aren’t able to charge your payment method successfully, then your purchase won’t go through, and you’ll need to try making the purchase again.

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If you have questions about the status of your purchase, you can Vimeo, or you can contact us at info@epfmedia.com.

Watching Your On Demand Videos

To view your Vimeo On Demand (VOD) purchases on a computer, log into your Vimeo account in your desktop browser and go to your Purchases (purchases also appear in your Watch Later queue). Clicking on a title in your purchases will take you to the VOD page, where you can stream the video(s). To switch into full-screen, click the icon in the lower-right corner of the player.

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If your purchase a download, you can save the video file to your computer's hard drive by clicking the Download button on the title’s page (just below the video player). You can also do this by going to your Purchases and clicking the download button next to the title’s poster image.

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Here's a video that will walk you through how to watch your VODs. 

On TV

You can view Vimeo On Demand videos on your TV using any of the connected devices listed in this Help Center article.

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For most connected TV devices, you’ll need to make sure you have the Vimeo app installed on your connected device. You can find helpful instructions in the TV Apps section of our FAQ.  

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Once you have access to Vimeo on your device, log in to your account, and navigate to your Watch Later queue — any Vimeo On Demand titles that you purchase or rent will appear here automatically.

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The Vimeo iOS app also supports Chromecast and iOS AirPlay, so you can cast and AirPlay videos from your iOS devices right to your TV. You can find helpful instructions in our Chromecast and AirPlay FAQ articles.

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Apple TV users can log into their Vimeo accounts and find their VOD rentals and purchases under the “My Videos” section.

Once you've logged in to your device and selected the title you want to watch, sit back and enjoy!

On a Phone or Tablet

You have two options for viewing purchased videos on your mobile device:    

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  • Mobile app: Download the Vimeo mobile app to your phone or tablet. Within the app, log in to Vimeo, then navigate to your Watch Later queue, where you’ll find your purchased videos, ripe for viewing.
     

  • Mobile site: On your phone or tablet, open a web browser and go to vimeo.com.  Log in to Vimeo, tap the “v” icon (in the top-left corner of the page), and choose "Purchases" from the menu to see all of the titles you’ve bought. Your titles will also appear under "Watch later." 

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While there’s no way to permanently download a video from Vimeo onto your phone, the mobile app does allow you to save videos for offline viewing.

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Contact Support

Can't find what you need in our Help Center? Our global support team is available around the clock to assist you. You can also email EPF Media.

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